Terms of service

Terms of Service - Wholesale Accounts

Updated: May 15, 2025

By becoming a wholesale purchaser of DrinkBRĒZ LLC (“DrinkBRĒZ”), you agree to abide by the DrinkBRĒZ Terms of Service (https://www.drinkbrez.com/policies/terms-of-service) and Privacy Policy (https://www.drinkbrez.com/policies/privacy-policy). In addition, you agree to abide by the below Shipping Policy and Refund Policy in lieu of the Shipping Policy and Refund Policy posted at drinkbrez.com.

As used herein, the terms “we”, “us” and “our” refer to DrinkBRĒZ.

Shipping Policy

We use our best efforts to ship all orders the same day if ordered before 11:00am Eastern Time, or the next business day if ordered at or after 11:00am Eastern Time. We ship via USPS or UPS or, if necessary, through an alternative service.

1.     For any order over $1,000, DrinkBRĒZ offers free standard shipping. Any quoted shipping times exclude holidays and weekends. Expedited shipping options may be available for additional cost. Please contact us to discuss expedited or custom shipping options.

2.     You will be provided with a shipping tracking number after each purchase.

3.     We cannot control delays that are caused by our shipping providers or circumstances beyond our control.

4.     Please contact us if your order delivery is incomplete or returned to sender. If we discover that a shipping error is our fault, we will reship the items at no cost. If the error is not our fault, we will only reship an order at your cost.

5.     We will not ship products to any jurisdiction in which the use or sale of the product is illegal. However, it is your responsibility to buy, use, and sell our products in a manner consistent with law.

6. Title and risk of loss pass to you upon our transfer of Products to the shipping carrier.

7.     DrinkBRĒZ will not, under any circumstance, be responsible for any liability you incur by buying, using, or selling our products. You represent and warrant that you have all requisite licenses and permissions to purchase, use, and sell our products.

Refund Policy

1.     Our wholesale refund policy differs from our retail policy. Please review this refund policy carefully.

2.    Due to the consumable nature of our product, returns are not accepted. For damaged products, please inspect your package on arrival and contact us immediately at withlove@drinkbrez.com

3.     To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase.

4.     To start a return, you can contact us at withlove@drinkbrez.com. Please note that returns will need to be sent to the following address: DrinkBRĒZ LLC 319 Clematis St, Suite 300  West Palm Beach, FL 33401

5.     If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that you will be responsible for the return postage fees.  All refunds for orders that have already shipped are subject to a $10 restocking fee.

6.     If you accidentally accept our post-purchase promo to double your order at 20% off, and your order has not shipped by the time you request the refund, we will remove the additional products from your order and issue you a refund. If your order has already shipped, we will refund the cost of the additional products, less a $10 restocking fee.

Age Verification Policy

1. Introduction
BRĒZ is committed to the responsible sale and consumption of our products. As a company that offers beverages intended exclusively for individuals aged 21 and over, we strictly enforce an age verification policy to comply with all applicable laws and regulations.

2. Legal Compliance
In accordance with federal, state, and local laws, BRĒZ reserves the right to verify the age of any customer before completing a sale. It is illegal to sell age-restricted beverages to individuals under 21, and we take every necessary step to ensure compliance with all age-related sales laws.

3. Age Verification Process
To prevent underage sales, BRĒZ implements the following age verification measures:

  • Customers must present a valid, government-issued photo ID at the time of purchase.
  • For online sales, customers will be required to undergo an identity verification process using an approved third-party ID verification service. BRĒZ reserves the right to request additional verification if deemed necessary.
  • Any transaction flagged as suspicious or unverifiable will be canceled at our sole discretion.
  • We strictly prohibit the purchase or attempted purchase of our products by individuals under 21.

4. Right to Refuse Service
BRĒZ reserves the right to refuse service to any customer who:

  • Fails to provide valid proof of age.
  • Attempts to use a fraudulent, altered, or expired identification document.
  • Appears to be purchasing on behalf of a minor (commonly known as "straw purchasing").
  • Refuses to comply with our verification procedures.

5. Privacy and Security
All age verification checks are conducted in compliance with applicable data privacy laws, including but not limited to Florida privacy laws, the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA) where applicable. BRĒZ and its third-party verification partners do not store, sell, or share sensitive customer information beyond what is necessary for legal compliance. Customer data is securely processed and protected against unauthorized access.

6. Policy Updates
BRĒZ reserves the right to modify this Age Verification Policy at any time in accordance with changes in legal requirements or company practices. Any updates will be posted on our official website, and continued use of our services after modifications constitute acceptance of the revised policy. Users are responsible for regularly reviewing this policy for changes.

For questions regarding our Age Verification Policy, please contact us at withlove@drinkbrez.com.